Commentaires

9,0
Note des commentaires

Répartition des notes

Propreté
8,9
Confort
8,9
Emplacement de l'établissement
9,3
Équipements
8,4
Personnel
9,4
Rapport qualité/prix
8,8

Commentaires

    Jean-François
    fr

    Note des commentaires

    9,6
    14 mai 2018

    Super séjour à Sapa

    La literie n’était pas super confortable!
    Magnifique Guest House en plein centre de Sapa
    EVELYNE
    re

    Note des commentaires

    8,8
    11 mai 2018
    Aucun commentaire ajouté à cette note.
    gh

    Note des commentaires

    10
    9 mai 2018

    Séjour recommandé dans un bel endroit

    Rien. Il a beaucoup plu. Mais je ne vais pas le reprocher à l'hôtel. Qui en plus met à disposition des parapluies
    Comme partout où nous sommes passés au Vietnam, L'accueil est chaleureux efficace et attentif. L'hôtel est très beau de l'extérieur style alpin avec les géraniums. Notre chambre était très belle avec une vue sur le paysage toujours changeant de la ville et des montagnes (à cause de la brume ). Possibilité de prendre une souche le soir (Après le check out et un trek sous la pluie et avant le retour de nuit vers Hanoi)
    Celine
    fr

    Note des commentaires

    7,5
    26 avril 2018
    Aucun commentaire ajouté à cette note.
    Laurent
    fr

    Note des commentaires

    7,9
    16 avril 2018

    Reposant

    La personne de l'accueil qui faisait souvent la tête dès qu'on lui demandait quelque chose qui ne lui plaisait pas trop (la clef du coffre de chambre car il était fermé en arrivant, l'emplacement du bus local car elle voulait me vendre son propre bus, ...) et qui m'a compté 1kg de linge à laver alors qu'il y en avait à peine la moitié
    La chambre très grande et toujours très propre, l'emplacement en hauteur de Sapa
    jacques abadie
    fr

    Note des commentaires

    7,5
    8 avril 2018
    L'odeur d'égout dans la chambre
    Le joli jardin
    Chrize Ong
    sg

    Note des commentaires

    10
    21 mai 2018

    Awes

    Nothing
    location of the hotel was good. Breakfast was awesome. The front desk staff was extremely helpful.
    Janine
    nz

    Note des commentaires

    7,1
    15 mai 2018

    Hotel was fine for a short stay, but Sapa has lost the old traditional feeling it had

    Unfortunately Sapa on the weekends, is now a popular destination for the Hanoi locals to visit, using the new highway or the night train. This means everything is geared to what they want to do and when and how. They tend to be very excited about being away and hence very noisey. This hotel has no soft furnishings in the hall ways so everything echoes which means when the local visitors are up and out of their rooms at 6.30am everyone knows about it. There is no effort made to keep themselves quiet, never mind the children running around screeching. Housekeeping staff came into our room to clean it and remake the bed etc, while we were in the room. We were on Face time with NZ, but no effort was made by the staff to either do it later, or at least do it quietly.
    This hotel is in a good location away from the noise of the city, but overlooking all the goings on. Very close but steep walk down to the main city square. Bed and pillows were comfortable, room was a great size. Breakfast was good with plenty on offer in the cooked range. Motorbikes available to hire from the hotel and shuttle back to Lao Cai for the night train organised for us. Overall a satisfactory place to stay.
    Tomasz1980
    gb

    Note des commentaires

    10
    3 mai 2018
    Nothing really.
    Extremely helpful receptionist with the biggest smile and great people skill.
    Lauren
    gb

    Note des commentaires

    7,5
    1 mai 2018

    Lovely! Staff were incredible and Sapa is a stunning location

    The rooms are a little basic but for the price they are fine. The hotel is also up quite a steep incline so wouldn’t be good for anyone with mobility problems.
    The staff here are incredible. They can not do enough for you and they are willing to help with everything. The staff are definitely a highlight of the Sapa Elegance!
    Elliot
    au

    Note des commentaires

    10
    30 avril 2018
    Aucun commentaire ajouté à cette note.
    Daniele
    it

    Note des commentaires

    9,6
    27 avril 2018

    Nice central place at good price

    Six floors with no elevators. In room 602 after a heavy rain it was dripping inside, in between the beds.
    Nice comfortable big rooms, central location, reasonable price.
    Jennifer
    au

    Note des commentaires

    7,1
    26 avril 2018

    Adequate.

    Couldn’t get the air conditioning to work.
    Location was very good. Easy access to exploring the town.
    Tia Chai
    my

    Note des commentaires

    8,3
    26 avril 2018
    Aucun commentaire ajouté à cette note.
    Thanh Phuc
    vn

    Note des commentaires

    9,2
    21 avril 2018
    Aucun commentaire ajouté à cette note.
    Jarvis
    my

    Note des commentaires

    10
    17 avril 2018
    Aucun commentaire ajouté à cette note.
    Michele Cook
    gb

    Note des commentaires

    7,9
    16 avril 2018

    An enjoyable 5 night stay, thank you.

    Wifi connection could have been better in today's world!!!
    View of the mountains especially Fansipan from my balcony. Spacious room. Lovely hot shower. Comfortable large double bed. Cheese & bacon omelette for breakfast. Foot massage. Lady who works behind reception very helpful. Thank you.
    Seungsoo
    kr

    Note des commentaires

    7,1
    14 avril 2018
    1. The disposable razor was bad.
    Surroundings of the hotel were quiet .
    Maria
    gb

    Note des commentaires

    10
    12 avril 2018

    Very attentive and caring staff. Always helpful.

    We were upgraded to the suite which was beautiful and very comfortable. The hotel’s location is perfect. Outside the busy streets. Sitting on a nice corner on top of a small hill, allowing great views.
    Gioia
    de

    Note des commentaires

    9,6
    9 avril 2018
    Everyone was so friendly and helpful. They organised everything for me, even accompanied me to the bus station, to make sure, i got the right bus. The room was clean. I especially liked the hot water and heater. People from other places complained about damb rooms and cold showers
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